Shipping policy

Last Updated: October 3, 2026

At Nexora, we are committed to providing a convenient and reliable shipping experience for our customers.

1. Shipping Locations

Nexora currently ships only within the United States (USA).

We do not currently ship to other countries or international destinations.

2. Delivery Time

Orders are generally delivered within 5–8 business days after the order has been processed and shipped.

Delivery times may vary depending on the destination, shipping carrier, weather conditions, holidays, or other circumstances outside our control.

3. Order Processing

Orders are processed after the order has been successfully placed and payment has been confirmed.

You will receive relevant order or shipping updates when available.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Nexora is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.

5. Delivery Delays

While we aim to meet the estimated delivery timeframe, unexpected delays may occur due to circumstances beyond our reasonable control, including carrier delays, severe weather, holidays, or other transportation-related issues.

6. Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.

We will review the issue and work with the applicable shipping carrier to determine the appropriate resolution.

7. Contact Us

If you have any questions about shipping or your order, please contact us:

Nexora
Customer Support: customersupport@bismillsilk.shop

We are happy to assist you with your shipping-related questions and concerns.